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Help
for Hire
Despite all the work members of Custodial & Special Services
perform each day, there still aren't enough hands to clean
all of the five million plus square feet of floor space in
buildings on the MU campus.
That's where Woodley Building Maintenance comes in.
A firm out of Kansas City, Mo., Woodley contracted Sept.
1 with MU to clean nine buildings containing more than 600,000
gross square feet. The first cleaning contract was awarded
in 1983 to clean four campus buildings.
"Outsourcing custodial work has been a popular topic for
colleges and universities," said Julia Curry, director of
Custodial & Special Services. "Originally, we contracted
to see what savings might be available and to compare methods.
Now we consider the contractor like a ninth team."
The Woodley "team" is responsible for cleaning the Arts & Sciences
Building, Ellis Library and Ellis Addition, General Classroom
Building, Geology, McAllester Hall and annex, Parker, Psychology
and Switzler Hall. These buildings were chosen because of
the difficulty of cleaning them anytime but the hours of
11 p.m. to 7:30 a.m. when they are unoccupied.
"We gave the contractor as complex an assignment as we would
give our own staff, and buildings that were difficult to
handle with our shifts," said Curry. "Buildings such as the
General Classroom Building and Ellis Library are used by
students until midnight, which is the end of our evening
shift."
Given the cost-effective nature and success of the outsourcing,
Curry doesn't expect any changes in the foreseeable future.

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Campus night owls enjoy making a clean sweep of
MU
by Jon Stemmle
very day we walk into our offices around campus unaware of the
work done nightly. Some people may notice an empty trash can. Others
might realize the coffee stain in their carpet has disappeared.
Most, however, have no idea the number of mops, vacuums and brooms
that come to life every night at MU, keeping classrooms, offices
and research areas spotless.
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| Floor Care Technician Bryan Keller is a member of Custodial
& Special Services' floor care team, cleaning carpets and floors
throughout campus. |
With more than five million gross square feet of space to cover
it is only natural that custodial crews work virtually around the
clock.
For the last 35 years, Harold Curtis has been one of those living
the night life.
"I've always been on nights and wouldn't even consider working
during the day," said Curtis, assistant manager of custodial operations
in Custodial & Special Services. "I chose nights because, at the
time, I had a part-time job in town during the day and it worked
out better for me. The longer I went on working here the more I
liked nights. I like getting around to doing different things during
the day."
Curtis isn't the only "night owl" on the custodial staff. Custodial & Special
Services has four custodial teams and one floor-team — consisting
of 51 employees — working nights.
While work between the day and night crews is divided evenly,
night crews traditionally clean areas that are in heavy use during
the day, which includes most floor and carpet cleaning. The night
crews clean 2.5 million gross square feet of MU building space,
not including the five MU parking garages.
"We feel our employees are more productive when they have relationships
with the people in their buildings," said Julia Curry, director
of Custodial & Special Services. "Currently, there are more buildings
scheduled for cleaning during the day than at night. The trend
now will be to assign new buildings that come on-line to the night
crews, unless there is a special need or request for day cleaning."
Silent Night, Lonely Night
Possibly the biggest difference between working day and night
shifts is the people. Night employees work in a quiet environment,
with typically only the noise of a vacuum cleaner to break the
silence. This silence, however, is part of the appeal.
"It's basically the same every night, you just clean different
parts of the same building," said Curtis. "You don't see the traffic
at night, aside from when ball games let out, and without people
all around it makes it a lot easier to clean. The only hard part
is you don't have the communication with building coordinators
and people you're cleaning for."
Along with communication difficulties, the other common problem
with night work is a lack of time with family, a factor that leads
to increased turnover among night employees.
For Curtis and many of the "old-timers" nights are the only time
to work.
"For me and a lot of the older people we like it quieter," Curtis
said. "We wouldn't change that for anything."

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